Please contact Teggun directly via the Contact Page if you have any concerns regarding your purchase.

Sale Items

Only full priced items may be eligible for returns and refunds. 

Non Refundable Pre Order Fabric

Please ensure you double (and then triple!) check your orders before purchasing. As all of our fabrics are printed to order, we unfortunately cannot process refunds or accept returns for any ordering errors or change of mind.

The printing of custom designed fabric is quite a complex process so you may come across a fault occasionally. Teggun Ashleigh Fabrics are checked multiple times throughout the process, but the odd fault may get missed. Please check your orders thoroughly when they arrive. You have 6 weeks from the date of delivery to you to report any fault in your fabric. If you do receive fabric that has a fault, please contact us and we will be happy to discuss your options.

Alternatively, if you are no longer wanting to use the fabric you have purchased, you can post a destash ad on our private FB community.

Faulty, Damaged or Lost Items

If your purchase has been damaged in transit, please photograph the packaging, as well as photographing the damaged product inside and email photographs to hello@teggunashleigh.com with your concerns.

Artist Teggun Ashleigh will not be held responsible for items proven lost in transit or stolen after delivery. Please get in touch if you would like me to lodge a complaint or inquiry through Australia Post.

If you have any further questions or concerns about our refund policy, please do not hesitate to contact us. 

Thank you for choosing to shop with us.